Refund policy

Thank you for purchasing the Kids Screen Time & Digital Safety Guide. Please read this policy carefully before completing your purchase.

As this is a digital product delivered electronically, we do not offer returns, exchanges, or refunds once a purchase has been completed. After payment, you receive immediate access to the downloadable content, therefore all sales are final.

We encourage all customers to carefully review the product description, included materials, and product details before purchasing to ensure the guide meets their needs and expectations.

📩 Need Assistance?

If you experience any issues accessing your files, downloading your guide, or have questions regarding your purchase, our support team is happy to help.

Please contact us at:

📧 support@lumorakid.com

We will review your request and provide assistance as quickly as possible.

Thank you for choosing LumoraKid to support your family's digital wellbeing and online safety journey.